How Can We Help?

Corporate Office

American Tower México
Juan Vázquez de Mella No. 481 Piso 5
Col. Los Morales Polanco
Del. Miguel Hidalgo C.P.
11510 México D.F.
Tel: 88 50 14 00
Fax: 88 50 17 98 , 88 50 17 99

Sales

Tel: 88 50 14 00
Del Interio: 01 800 813 3399
Fax: 88 50 17 98
Email: ventas.mexico@americantower.com

Human Resources

Tel: 88 50 14 00
Fax: 88 50 17 98
Email: humrec.mexico@americantower.com

Call Center

Tel: 55-5345-0477

Documentation for follow-up of cases

Tel: 55-5345-0477
Email: callcenter.mx@americantower.com

Invoice Queries

Tel: 55-5345-0477
Email: callcenter.mexico@americantower.com

Maintenance Queries

Tel: 55-5345-0477
Email: reportesmexico@americantower.com

Access Queries

Tel: 55-5345-0477
Email: accesos.mexico@americantower.com

Let Us Help

At American Tower Mexico, we take customer service seriously. Our customers are encouraged to share their feedback, and we take action, with the goal of continually making it easier to work with us. We are committed to providing ongoing support to every customer, every step of the way.

CONTACT US